Your Questions Answered
Frequently Asked Questions
Got a question about your project? We've got you covered. Whether you're planning a full home extension, a kitchen renovation or just need a repair sorted, we know you'll have questions. Here are the answers to the ones we get asked most often — but if you can't find what you're looking for, just give us a call and we'll be happy to help.
General Questions
What areas do Valley Refurbishments cover?
We are based in Waltham Abbey, Essex, and carry out work across Essex, Hertfordshire and North and East London — including areas such as Chigwell, Loughton, Epping, Chingford, Waltham Cross, Harlow, Bishops Stortford and Enfield. If you're unsure whether we cover your area, just get in touch and we'll confirm.
Are Valley Refurbishments fully insured?
Yes, we are fully insured for all the work we carry out. You can also read verified reviews from our previous clients on Checkatrade and MyBuilder for complete peace of mind.
How do I get a quote?
Simply call us on 07925 583709 or email valleyrefurbishmentsltd@gmail.com and we'll arrange a convenient time to visit your property, discuss your requirements and provide a completely free, no-obligation quote. There's no pressure and no commitment.
Do you manage the whole project?
Yes — we coordinate all trades and manage the project from start to finish, so you have a single point of contact throughout. Our goal is to make the whole process as smooth and stress-free as possible.
Can I speak to previous customers?
Absolutely. We're happy to put you in touch with previous clients so you can hear about their experience firsthand. You can also read our verified reviews on Checkatrade and MyBuilder.
Extensions
How much does a home extension cost in Essex?
Every extension is unique, so costs vary depending on the size, specification and complexity of the build. As a rough guide, a single-storey rear extension typically starts from around £25,000–£40,000, while larger or two-storey extensions will cost more. We always provide a detailed, transparent quote before any work begins so you know exactly what to expect.
Do I need planning permission for a home extension?
Many extensions fall under Permitted Development rights and don't require planning permission. However, larger extensions, those in conservation areas or on listed buildings will likely need formal approval. We're happy to advise you on this during your free consultation and point you in the right direction.
How long does a home extension take to build?
A typical single-storey extension takes around eight to twelve weeks from start to finish, depending on the size and complexity of the project. We'll give you a clear timeline before work starts and keep you updated throughout.
Loft Conversions
How much does a loft conversion cost?
Loft conversion costs in Essex and Hertfordshire typically range from around £30,000 to £60,000 depending on the type of conversion, the size of the space and the finish required. A Velux conversion is usually at the lower end, while a full dormer or hip-to-gable conversion will cost more. We'll give you a detailed quote after a free survey.
Do I need planning permission for a loft conversion?
Most loft conversions fall under Permitted Development and don't require planning permission, provided they meet certain criteria around size and materials. We'll advise you on this at your free consultation.
How long does a loft conversion take?
Most loft conversions take between six and ten weeks depending on the type and complexity. We'll agree a clear schedule with you before work begins.
Will a loft conversion add value to my home?
Yes — a well-executed loft conversion is one of the best investments you can make in your home. In Essex and Hertfordshire, a loft conversion can add up to 20% to the value of your property, as well as significantly improving your living space.
Kitchens & Bathrooms
How long does a kitchen refurbishment take?
A typical kitchen refurbishment takes between two and four weeks depending on the scope of the work. A full replacement including new units, worktops, tiling, flooring and electrics will take longer than a partial refresh. We'll give you a realistic timeline at the quoting stage.
How much does a new kitchen cost?
Kitchen costs vary enormously depending on the size of the room, the units and worktops you choose and the amount of structural or electrical work involved. We work with a range of budgets and will always help you get the best result for your money.
How long does a bathroom refurbishment take?
Most bathroom refurbishments take between five and ten working days. A full bathroom suite replacement including tiling, plumbing and electrics will take longer than a straightforward refresh. We'll confirm the timeline in your quote.
Do I need to move out during a kitchen or bathroom refurbishment?
In most cases, no — the majority of our customers stay at home throughout their kitchen or bathroom refurbishment. We work efficiently and tidily, and will always discuss the programme of work with you in advance so you can plan accordingly. For larger projects involving significant structural work, we'll let you know at the quoting stage if there's anything to consider.
Property Maintenance
What maintenance work do you carry out?
Our multi-trade team can handle most domestic maintenance needs including plumbing, electrical work, plastering, decorating, carpentry, joinery, tiling, roofing repairs, fencing and general repairs. No job is too small.
Can you help with small one-off repairs?
Yes — we're happy to take on smaller maintenance jobs as well as larger projects. Get in touch to discuss what you need and we'll do our best to help.
How quickly can Valley Refurbishments respond to a maintenance request?
We aim to respond to all maintenance enquiries as quickly as possible and will always do our best to accommodate urgent requests. For non-urgent work we'll agree a convenient date that suits you. Call us on 07925 583709 or email valleyrefurbishmentsltd@gmail.com and we'll get back to you promptly.